JedBuzz FAQ — Answers to All Your Questions

No, each person is allowed only one account on JedBuzz. Attempting to open multiple accounts using the same mobile number, email, device, or bank account may result in permanent suspension of all associated accounts and forfeiture of any existing balance.

Yes, KYC (Know Your Customer) verification is required for withdrawals above a certain amount. You'll need to submit a photo of your national ID or passport. Once verified, your withdrawal limit increases and your account becomes more secure.

After completing registration on JedBuzz, verify your account with a mobile OTP and you can deposit and start betting right away. Your welcome bonus will also be credited automatically on your first deposit.

After 5 consecutive failed login attempts, your JedBuzz account will be temporarily locked for 30 minutes. Wait 30 minutes and try again, or reset your password right away. If your account keeps getting locked, contact our support team.

If your old number is still active, update it to your new number in Account Settings first. If your old number is no longer available, log in using your email. If neither option works, our support team can help recover your account through NID or passport verification.

The minimum deposit on JedBuzz is just BDT 200. You can get started with that amount via Mobile Banking, Nagad, or Rocket. Minimum amounts for bank transfers may differ — check the deposit page for details.

Mobile banking withdrawals (Mobile Banking, Nagad, Rocket) are usually processed within 15 minutes to 1 hour. Bank transfers may take 1–2 business days. Completing your KYC verification can speed up the process.

Deposits are usually credited instantly. If your balance hasn't updated after 15 minutes, contact Live Chat with a screenshot of the transaction and the transaction ID. Our finance team will verify and resolve the issue promptly.

In live betting, odds update in real time as the match unfolds. You can place a bet from your balance at any point during the game. Use the cash-out option to close your bet at a chosen moment and lock in your winnings. Access live matches directly from the Sports page.

Lost bets are generally non-refundable. However, JedBuzz offers a weekly cashback promotion that returns a portion of your net losses. Additionally, the "Insurance Bet" feature provides refunds on select matches under specific conditions.

Wagering Requirement (WR) means you must place bets totaling a specific multiple of your bonus before you can withdraw it. For example, a WR of 5x on a BDT 100 bonus means you must wager a total of BDT 500 before withdrawing. If the WR is not met within the time limit, the bonus will be forfeited.

Log in to JedBuzz every day to automatically receive a daily login bonus. The longer your consecutive login streak, the higher the bonus. Missing a day resets your streak. The bonus can be used directly for betting.

Yes, JedBuzz has a referral program. Share your referral code — when a friend registers and makes their first deposit, you'll receive a bonus. Refer multiple friends and the bonuses keep adding up. Visit the Promotions page for full details.

Go to "Security" under Account Settings and enable "Two-Factor Authentication." An OTP will be sent to your mobile every time you log in. Keeping this enabled protects your account from unauthorized access. We strongly recommend turning on 2FA.

If you notice any unrecognized transactions on your account, change your password immediately and notify us via live chat. We will review your account right away and, if necessary, temporarily lock it while we investigate. Your security is our top priority.

JedBuzz offers 24/7 support in English. Click the live chat button in the bottom-right corner of any page. You can also reach us via email or Telegram. Average response time is under 5 minutes.